Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
As a company policy, we do not provide refunds on the items once sold. However size exchange or an exchange for some other product available can be done in next 14 days. You can write to us on business.nachu@gmail.com requesting a reason for exchange .
Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.In case the size you have requested is not available we will offer you the option to get a credit note to buy something else.
Store credit equaling the amount of the exchanged product minus the shipping charges with a validity of 30 days from the date of receipt of store credit.
We at Nachu aim at a pleasant customer experience and therefore we bear the cost of return shipping except items purchased on sale/discounted price.
All the sale, discounted, bought with a coupon and gift voucher purchases are non returnable & non refundable but eligible for size exchange only . The cost of return shipping and re-shipping for size exchange is at the customer’s expense and is non-refundable.Please go through the size chart carefully for sale products.
BUY 2 get 1 free offers: Out of three items selected for purchase, the lowest priced item out of the three will be given free of cost only when the correct promo code is applied. All sale items are non returnable & non refundable but eligible for size exchange only . The cost of return shipping and re-shipping for size exchange is at the customer’s expense and is non-refundable.Please go through the size chart carefully for sale products.
Please do note, that exchange is allowed once per order.
Delivery Charges on any order are non-refundable.
You can always contact us for any return question at following :
Email: business.nachu@gmail.com.
Phone: +91 9484467311
Damages and issues
Please inspect your order upon reception and contact us immediately within 24 hr upon receiving of the product if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.