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Frequently Asked Question
To check the status of your order, click on ‘Track your order’ to see the real-time updates.
We try our best to ship your orders as soon as possible. We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location. We do mention a standard delivery date in the order confirmation email.
The shipping address of your order can only be modified if your order hasn’t been packed yet at our warehouse.
To modify your shipping address, please get in touch with our Customer Care team at business.nachu@gmail.com
If you wish to cancel your order you can reach out to our customer support team at business.nachu@gmail.com
For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made.
For order cancellation, please contact us at business.nachu@gmail.com
We use leading courier companies such as Bluedart, Xpressbees, Ecom Express, Delhivery & DTCT for shipments in India.
If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform our customer support team at business.nachu@gmail.com
If you have received a damaged product, please reach out to our customer support team within 24 hours at business.nachu@gmail.com
Our returns and exchange policy gives you an option to return or exchange items purchased from our website for any reason within 7 days of receipt of the item. We only ask that you don’t use the product and preserve its original condition, tags and packaging.